Maintenance Planner

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Maintenance Planner

  • Our Reference:REC/20/00001
  • Salary details:£21,977 to £23,134
  • Job term:Full Time
  • Appointment type:Permanent
  • Closing Date:29 January 2020 12:00 AM
  • Interview date:12 February 2020

Maintenance Planner

40 hours (Mon to Fri, 8am to 430pm)

Tongwynlais, Cardiff

£21,977 to £23,134 

Do you have excellent communication and organisational skills and the ability to prioritise workloads to meet targets and deadlines? Do you have repairs, admin and/or customer service experience? Then this next opportunity might be just what you are looking for!

About us

Newydd Housing Association is an award-winning organisation that currently owns and manages around 3,000 rented properties in mid and south Wales, working in several local authority areas.

Newydd Maintenance Ltd has been created to operate as an ‘In-House Contractor’ designed and structured to drive quality customer services, whilst achieving substantial planned growth and expansion, potentially outside of the group.  Newydd Maintenance Ltd is a subsidiary company which provides maintenance services to Newydd Housing Association.

About the role

You will be responsible for organising and coordinating the day to day delivery of the teams repairs and maintenance services. You will schedule appointments for repairs to our tenants’ homes using our dynamic repairs scheduling system whilst ensuring that work is completed efficiently and with a high level of customer satisfaction by closely liaising with our Trade Operatives, subcontractors and suppliers.

About you

Previous experience of working in an admin support function and of dealing with a high volume of customer queries over the phone is essential for the role as are exceptional prioritising and people skills with a keen eye for detail. This is a busy role and you must be able to multitask and work off your own initiative, in sometimes pressurised situations.  Continually improving is at the heart of what we do so high standards of work and the ability to be flexible and innovative is also important to us. 

If you are interested in working with us, then in addition to a good salary, you can also benefit from the following:

  • HOLIDAYS - 24 days annual leave, increasing to 28 days, and bank holidays
  • SICK PAY - 1 month full pay plus 1 month half pay (after probation)
  • FLEXI TIME - Accrue up to 45mins per day to then take in half or full days, with approval
  • PENSION – We will match your contribution, up to 8%
  • HEALTH CASH PLAN – Claim money back on dental, optical and other health care

Closing date for applications: midnight Wednesday 29 January 2020*

Interview Dates: Wednesday 12 February 2020 

*Please note that we reserve the right to close the role earlier than scheduled if a suitable candidate is found and/or subject to the number of applications received so please apply early to avoid disappointment



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